We'd like your feedback
Your feedback is important to us. It will help us improve the quality of the study information on this site. Please answer both questions.
Contact the study team using the details below to take part. If there are no contact details below please ask your doctor in the first instance.
Charlotte
Archer
charlotte.archer@bristol.ac.uk
Charlotte
Archer
charlotte.archer@bristol.ac.uk
Mood [affective] disordersNeurotic, stress-related and somatoform disorders
This information is provided directly by researchers, and we recognise that it isn't always easy to understand. We are working with researchers to improve the accessibility of this information. In some summaries, you may come across links to external websites. These websites will have more information to help you better understand the study.
Primary care appointments that take place over the telephone or by videocall are called remote consultations. During the COVID-19 pandemic, most appointments moved from face-to-face to remote consulting. It is likely that many appointments will continue to be delivered this way. GPs and nurses report that telephone consultations can be useful for long-term conditions, or where physical examinations are not required. However, some patients may not have a private space to discuss sensitive issues, or prefer to do so in-person. Some may also struggle with the technology that is needed for remote consultations.
Whilst there is research on the use of remote consulting across primary care generally, we do not know what the benefits and challenges are for the management of individuals with anxiety and depression. This is particularly important because 40% of primary care consultations focus on mental health, and this figure has increased since the pandemic. During these consultations, distressing issues may be discussed. Patients may find it difficult to have these conversations over the telephone. Additionally, GPs and nurses are unable to notice important physical cues. Alternatively, anxiety and depression can make it more difficult to attend appointments or discuss problems in-person. Therefore, these patients may find remote care easier than in-person appointments. Understanding the benefits and challenges of remote consultations for mental health will inform how best, and when, this method of consulting is used within primary care.
To understand GPs’, nurses’ and patients’ views and experiences of remote consultations for the management of anxiety and depression, to identify what elements are beneficial, what are the challenges, and how these consultations can be best used and delivered in the future.
We will interview up to 40 practitioners and patients on a one-to-one basis. Interviews will be analysed to identify common themes, to better understand people’s experiences.
Start dates may differ between countries and research sites. The research team are responsible for keeping the information up-to-date.
The recruitment start and end dates are as follows:
Observational type: Qualitative;
You can take part if:
You may not be able to take part if:
Excluded will be individuals (patients) who are unable to complete the questionnaires; those who have a history of bipolar disorder, schizophrenia, personality disorder (confirmed in secondary care), dementia, or substance (alcohol/drugs) misuse in the past year.
Below are the locations for where you can take part in the trial. Please note that not all sites may be open.
The study is sponsored by University of Bristol and funded by NIHR School for Primary Care Research .
Your feedback is important to us. It will help us improve the quality of the study information on this site. Please answer both questions.
Read full details
for Trial ID: CPMS 54212
You can print or share the study information with your GP/healthcare provider or contact the research team directly.
