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Contact the study team using the details below to take part. If there are no contact details below please ask your doctor in the first instance.
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Ambulance service staff working in an urgent and emergency care setting are an under-researched group at a disproportionately high risk of poorer work-related mental health, well-being and engagement (Alexander & Klein, 2001; MIND, 2016; West and Dawson 2012). The group experience uniquely challenging demands in their working role and a high level of chronic job stressors (Soh, 2016). Many of the risk factors are linked to the social and organisational aspects of the work environment, such as availability of support due to operational pressures, poor supervisory support and deficiencies in organisational communication and feedback (van der Ploeg, 2003; Sterud, 2008). This qualitative, exploratory study will explore the work-related determinants of engagement and wellbeing among ambulance service staff, as well as the impact they have on patient safety. It will have a subsidiary focus on feedback, reflecting burgeoning interest in the role of feedback in improving staff wellbeing and care quality in urgent and emergency services (Cash et al, 2017). Indeed, the quality of existing feedback systems is highly variable (Cash et al, 2017) and recent qualitative research has identified a desire among paramedics for more and better quality feedback on the cases assigned to them (Morrison, 2017). A secondary aim of the study will therefore be to assess the capability of existing feedback systems and the potential for feedback to enhance staff wellbeing and work outcomes. The research will provide a basis for developing interventions, including but not limited to feedback interventions, for enhancing paramedic wellbeing, engagement and patient safety.
Start dates may differ between countries and research sites. The research team are responsible for keeping the information up-to-date.
The recruitment start and end dates are as follows:
Observational type: Qualitative;
You can take part if:
You may not be able to take part if:
No individuals who are part of these groups will be excluded.
Below are the locations for where you can take part in the trial. Please note that not all sites may be open.
The study is sponsored by BRADFORD TEACHING HOSPITALS NHS FOUNDATION TRUST and funded by NIHR Yorkshire and Humber Patient Safety Translational Research Centre .
Your feedback is important to us. It will help us improve the quality of the study information on this site. Please answer both questions.
Read full details
for Trial ID: CPMS 41226
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