Accessibility statement for bepartofresearch.nihr.ac.uk

Updated July 2021

Making Be Part of Research accessible

This accessibility statement applies to www.bepartofresearch.ac.uk.

This website is run by the National Institute for Health Research (NIHR).  We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels, and fonts
  • zoom in up to 300% without text spilling off the screen 
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • read most of the website on devices without a screen, like a braille computer
  • listen to most of the website using a screen reader, including the most recent versions of JAWS, NVDA and VoiceOver

We've made the website text as simple as possible to understand.

If you have a disability, AbilityNet has advice on making your device easier to use

How accessible Be Part of Research is

We know some parts of the Be Part of Research website are not fully accessible:

The third party feedback tool we use to collect feedback and conduct surveys is not fully accessible.

Some information on the Be Part of Research website is provided by connected services (ISRCTN and ClinicalTrials.gov) and we do not have control of how accessible it is.

We use a third party newsletter sign-up tool, Mailchimp, the pop-up form for this service is not fully accessible. 

Feedback and contact information

If you want to give feedback about the Be Part of Research website, send an email to bepartofresearch@nihr.ac.uk.

If you need information in a different format like accessible PDF, large print, easy read, audio recording or braille please send an email to bepartofresearch@nihr.ac.uk and we will consider your request and come back to you within 5 working days.  

Reporting accessibility problems with the Be Part of Research Website

We’re always looking to improve the accessibility of the Be Part of Research website. If you find any problems that aren’t listed on this page or think we’re not meeting accessibility requirements, contact us at bepartofresearch@nihr.ac.uk.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website's accessibility

The NIHR is committed to making websites accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

When using the filters on a Windows computer there is an issue for users that navigate using the keyboard, including screen reader users, who are unable to cycle through the available options in the <select> options without filters being automatically selected upon receiving focus.

The options are also not visible within the select elements unless the user has pressed ‘enter’ or ‘space’ which is not standard behaviour. Users should be able to cycle through the options without them automatically selecting.

We are currently working with the Digital Accessibility Centre and our website developers to resolve this issue and aim to do so before the end of September 2021. 

Disproportionate burden

  • Hotjar, the third party feedback tool that we use to collect feedback and conduct surveys is not fully accessible.
    • The Hotjar ‘Feedback’ tab on each page is only accessible to mouse commands 
    • The ‘Feedback’ tab is not given focus for keyboard only users
    • Hidden links are present that are not visible on screen
    • Some of the content related to the Hotjar ‘Feedback’ modal is truncated when the page is magnified up to 400% and the width is set to 1280px. This means that users are unable to read all of the information related to the cookies policy in a single column and can only access the main content of the page by refreshing the page or selecting one of the visible feedback emotions.

We will make another assessment when the supplier contract is up for renewal, likely to be October 2021. 

  • The study information, sourced from ISRCTN and ClinicalTrials.gov, on Be Part of Research is provided by third parties and we do not have control of how accessible it is, including the complexity of the language.

We are working with the research community to encourage study information to be provided in less complex language. 

  • Mailchimp, the third party newsletter tool, has a signup pop-up form that is not fully accessible. 

We will make another assessment when our supplier contracts are up for renewal, likely to be before the end of 2021. 

Preparation of this accessibility statement

This statement was prepared on 2 September 2019. It was last reviewed on 20 July 2021. 

We continually test the Be Part of Research website for accessibility needs. We’re also committed to regular audits of the website by independent specialist assessors. 

The Be Part of Research website was last audited by the Digital Accessibility Centre (DAC) in May 2021. 

Next review due: May 2022